Here are 10 things to consider if you are thinking about using Office 2016 for Mac:

1. YOU NEED OS X 10.10 AND LOTS OF MEMORY

Office 2016 for Mac requires Mac OS X 10.10 or a later version. It also requires 6 gigabytes of hard disk space in the Mac OS Extended Format (HFS+).

To operate, Office 2016 for Mac needs 4 gigabytes of memory. This is four times more memory than Office 2011 for Mac requires.

2. YOU CAN GET IT AS PART OF A SUBSCRIPTION OR AS A STANDALONE PRODUCT

Office 2016 for Mac is available through Microsoft Office 365 subscriptions for consumers and businesses. It is also available through Microsoft’s Volume Licensing Service Center. Office 365 and volume-licensing users do not have to pay extra for Office 2016 for Mac, as they are paying for the software as part of their subscriptions.

If you do not want an Office 365 or volume-licensing subscription, you can buy Office 2016 for Mac separately. Microsoft offers a one-time-purchase version.

3. ONENOTE IS INCLUDED BUT NOT ACCESS OR PUBLISHER

Like its predecessor, Office 2016 for Mac includes Word, Excel, PowerPoint, and Outlook. There is also a new addition to the suite: OneNote. You might already be familiar with OneNote. It has been available as a free download from the Mac App Store since March 2014. OneNote lets you enter text, add images, and even record audio clips in digital notebooks.

Office 2016 for Mac does not include Access or Publisher. Microsoft has not created Mac versions of these programs.

4. IT SUPPORTS MANY OS X TECHNOLOGIES

Office 2016 for Mac supports more OS X technologies than its 2011 counterpart. One noteworthy improvement is that you can use OS X Multi-Touch gestures in all the productivity suite’s programs. For example, you can pinch to zoom in on a specific part of a Word file or Excel spreadsheet.

The productivity suite also fully supports the Retina display screens found in many Apple products. Its Retina-optimized graphics provide high-definition images and text to users running the suite on a Mac with Retina display.

5. IT LOOKS AND FEELS A LOT LIKE OFFICE FOR WINDOWS

Office 2016 for Mac looks and feels a lot like Office for Windows, thanks in large part to the redesigned ribbons at the top of the programs. Gone are the hybrid gray ribbons that integrated elements from both the Mac and Windows worlds. The redesigned ribbons sport a streamlined look and each program’s traditional colors (e.g., blue for Word, green for Excel).

Making the Mac version look and feel like the Windows version did produce some critics. Some Mac users are unhappy with the loss of Mac’s distinctiveness. They are concerned there will be a steeper learning curve for Mac users new to the productivity suite. However, it will help users who need to work with Office on both the Mac and Windows platforms.

6. RIBBONS FEATURE NEW TABS

Ribbons provide an easy way to access programs’ commands and tools, which are grouped into tabs. Office 2016 for Mac includes some new tabs in its programs’ ribbons. For example, Microsoft added the Mailings tab to Word for Mac. Although the Windows version of Word has had this tab for a long time, it was not present in past Mac versions.

Microsoft also added a new Design tab to both the Mac and Windows versions of Word. It contains the graphics and formatting tools previously found in the Home tab.

7. COLLABORATION IS EASIER

Some new features in Office 2016 for Mac make collaborating with colleagues, friends, and family easier. For instance, with the co-authoring feature, you and several colleagues can work on the same document or presentation at the same time. Threaded comments can help you keep track of the feedback in that document or presentation. When you need to set up a meeting with your colleagues, Outlook for Mac lets you see their calendars side-by-side, making the scheduling process quicker.

8. MOST BUT NOT ALL FEATURES ARE COMPARABLE

Most of the features in Office 2016 for Mac are comparable to those in the Windows counterpart. There are exceptions, though. One notable exception is that you cannot import PDF files and create editable documents from their contents.

A few features have disappeared in Office 2016 for Mac. For instance, you can no longer rearrange the tab order in ribbons or save a PowerPoint presentation as a movie.

9. SPAMSIEVE DOES NOT WORK WITH OUTLOOK 2016 FOR MAC

SpamSieve is popular client-side spam filter among Mac users. This third-party software will not work in Outlook 2016 for Mac. Microsoft dropped the ability to run AppleScript scripts in Outlook 2016. SpamSieve relies on this type of script to catch and handle spam.

10. YOU CAN EXPECT LARGE UPDATES

Microsoft published an update for Office 2016 for Mac about three weeks after its release. This update mainly fixes bugs and improves features. More updates are likely. This is something to consider if you have a slow Internet connection. The updates are very large in size. They are basically full re-installations of each program in the suite.

Using Microsoft Auto Update for Mac is the easiest way to update the productivity suite, as it automatically updates the programs. Another option is to download the updates for each program manually. Each program has its own updater, though. This means you will need to download five updaters before you update the suite the first time.

Here are five reasons why you should invest in a CRM system:

1. PROVIDE BETTER CUSTOMER SERVICE

CRM systems let staff members quickly and efficiently access information. This ability to easily find a customer’s details means that your company can provide a higher level of customer service. With a CRM system, your customers will never end up in a situation in which they explain their details to one customer service representative only to have to go through them again when a different customer service representative answers the phone the second time they call in.

2. GET A BIRD’S-EYE VIEW OF YOUR AUDIENCE

Sometimes it can be difficult to take a step back and look at the big picture. Thankfully, this is not a problem if you use a CRM system. You will be able to view the details of all your customers as a group. You can then divide them into different subsets based on characteristics such as location and purchase histories.

By analyzing your audience like this, you can identify business trends. You can then use this information to find new customers and keep existing ones.

3. CREATE EFFECTIVE MARKETING CAMPAIGNS

Some CRM systems let you develop, test, deploy, and measure the results of marketing campaigns. The results can help you determine which marketing campaigns are the most effective. For instance, you might discover that your email campaigns are more successful than your direct mail ones. In light of this information, you might decide to invest more in email marketing in the future.

4. TRACK IMPORTANT FINANCIAL METRICS

Some CRM systems integrate with companies’ financial software. This integration lets you keep track of revenue and operating costs as they relate to sales and performance metrics.

5. PROVIDE AUTOMATED TOOLS TO HELP STAFF MEMBERS DO THEIR JOBS

Many CRM systems include automated tools that can help keep your staff members at the top of their game. These tools can be as simple as an automatic alert feature that reminds sales representatives to reach out to a prospective customer after a month or two.

There are also more sophisticated automated tools. Some CRM systems have tools that automatically send marketing materials to potential customers through email or social media sites. There are even tools to automatically track all communication between sales representatives and customers.

Sophisticated CRM systems may require an experienced professional to configure them correctly. Talk to your IT provider for guidance.

STANDARD ENSURES PRIVACY AND DATA PROTECTION

CSPs can use ISO 27018 to prove they are handling personal data in a manner that not only safeguards customers’ data but also protects customers’ privacy. For example, when CSPs follow this standard, they are guaranteeing that they will:

• Give customers control over their personal data
• Not use customers’ personal data for marketing or advertising purposes
• Not let third parties access customers’ personal data, unless a customer allows it
• Let customers know about any unauthorized access to their data as soon as possible
• Let customers know when subcontractors will handle their data

ISO 27018 has many other guidelines about how CSPs should protect customers’ privacy and data. They include the need for restrictions that limit or ban transmitting customers’ personal data over public networks and storing it on transportable media. CSPs even need to have proper data backup and recovery procedures in place to achieve ISO 27018 certification.

To become ISO 27018 certified, CSPs must go through an assessment process. During this process, independent third parties verify that the CSPs are properly handling their customers’ personal data. Once a CSP achieves certification, it must undergo annual audits to maintain that certification.

In 2015, Microsoft and Dropbox for Business were the first two major providers to achieve ISO 27018 certification. Other big-name companies are expected to follow their lead.

A MARK OF TRUST

When a CSP is ISO 27018 certified, you have some assurance that it is protecting its customers’ privacy and data. If your business is looking to store data in a public cloud, make sure you talk to potential CSPs about their efforts to adhere to the ISO 27018 standard.

Wi-Fi Sense helps you find open wireless access points, better known as open Wi-Fi hotspots, so you can get online. You can also use it to connect to Wi-Fi networks that your friends, family, and colleagues have shared with you. Similarly, you can share your Wi-Fi network with them.

CONNECTING TO OPEN WI-FI HOTSPOTS

More and more open Wi-Fi hotspots are popping up every day. Airports, libraries, coffee shops, hotels, and other establishments offer them as a convenience to their customers. Microsoft maintains a list of open hotspots that are known to be safe and reliable. Wi-Fi Sense connects you to these suggested open hotspots based on your location. That way, when you are in a new area, you do not have to worry about accidentally connecting to a hotspot run by a cybercriminal who wants to hack your system or steal personal information.

Unless you install Windows 10 using a custom installation, Wi-Fi Sense automatically connects you to open Wi-Fi hotspots on Microsoft’s list. If you do not want this to happen, you need to disable this functionality. To do so, follow these steps:

1. Select Settings on the Start menu.
2. Choose the Network & Internet option.
3. Click Wi-Fi in the panel on the left.
4. Select the Manage Wi-Fi Settings option in the panel on the right.
5. Turn off the option labeled “Connect to suggested open hotspots.”

CONNECTING TO SHARED WI-FI NETWORKS

With Wi-Fi Sense, you can connect to Wi-Fi networks shared by your friends, family, and colleagues, without having to know and enter their network passwords. Wi-Fi Sense will automatically connect you to a shared network if you are within range. If there is both a shared network and an open hotspot within range, Wi-Fi Sense connects you to the shared network.

Like the open hotspot, the functionality that lets you connect to shared networks is turned on by default. If you want to disable this option, follow these steps:

1. Select Settings on the Start menu.
2. Choose the Network & Internet option.
3. Click Wi-Fi in the panel on the left.
4. Select the Manage Wi-Fi Settings option in the panel on the right.
5. Turn off the option labeled “Connect to networks shared by my contacts.”

SHARING YOUR WI-FI NETWORK

Wi-Fi Sense lets you share your Wi-Fi network without sharing your network’s password. The people with whom you share your network will be able to use it to get online only. They will not have access to the files and devices in your network.

The network sharing functionality is turned off by default. You need to turn it on by specifying whether you want to share your network with Facebook, Skype, and/or Outlook.com contacts. If you decide to share your network with one of these groups, you will be sharing it with all the members in it. You cannot specify individuals within a group.

While letting all your contacts access your Wi-Fi network might seem like you are asking for bandwidth and security troubles, keep in mind that there is no master list of shared networks. Your contacts must be within close proximity of your wireless router to detect and access your network. This means they need to be in your home or office building (or right outside it if you have a strong Wi-Fi signal). Once close enough, Wi-Fi Sense will automatically detect your network and connect them to it. It does not matter if you told them about the shared network or not. But you can tell them about it so they know it is available.

You should also keep in mind that your contacts must be using Wi-Fi Sense on PCs running Windows 10 or phones running Windows 10 Mobile to access your shared network. People using a different operating system on their PC or phone will not be able to access it.

To share your network, you need to explicitly turn on this functionality. Follow these steps:

1. Select Settings on the Start menu.
2. Choose the Network & Internet option.
3. Click Wi-Fi in the panel on the left.
4. Select the Manage Wi-Fi Settings option in the panel on the right.
5. Find the option that reads “For the networks I select, share them with my” followed by three checkboxes (Outlook.com contacts, Skype contacts, and Facebook friends). In the checklist, select the group or groups with which you want to share your network.

USE ALL, SOME, OR NONE OF ITS FUNCTIONALITY

The ability to share a Wi-Fi network with Facebook, Skype, and Outlook.com contacts got a lot of media attention. However, that is only some of what you can do with Wi-Fi Sense. By knowing the facts, you can decide whether you want to use none, some, or all of its functionality.

In addition, IT policies detail consequences for employees or customers in the event of a policy violation. The proper enforcement of IT policies may also provide a basis for defense in the event of a lawsuit.

Here are six common IT policies to help protect your company:

1. ACCEPTABLE USE POLICY

An acceptable use policy, or AUP, restricts use of a company’s network or services. AUPs prevent illegal activity, ensure security, and safeguard the reputation of the company.

AUPs also outline the consequences of breaking the rules. A common penalty is restricted or permanent loss of access to the associated network or service.

2. PRIVACY POLICY

Privacy policies protect the personal information collected from a company’s customers and employees. Personal information includes anything that can be used to identify an individual. Names, social security numbers, credit card numbers, email addresses, and even photos of individuals are considered personal information.

Privacy policies typically document how personal information is collected, stored, used, and disposed of. Privacy policies may also disclose when personal information is shared or sold to third parties.

3. DATA GOVERNANCE POLICY

Data governance policies describe how data is managed as it passes through company systems. Specifically, these policies document how a company makes sure that data is accessible and secure, as well as accurately collected and properly maintained.

Data governance policies also identify the people responsible for the quality and security of company data. They might also mention any third parties that play a role in the company’s data management plans.

4. DISASTER RECOVERY POLICY

A disaster recovery policy outlines the broad requirements of a company’s disaster recovery plan. These policies identify critical data and responsible departments or staff. They also specify allowable downtime, as well as how to ensure business continuity in the event of downtime.

Disaster recovery plans are usually created by senior IT staff. However, the specifics of data recovery plans are normally left to those designing and executing the plan.

5. BYOD POLICY

A BYOD policy, or Bring Your Own Device policy, is an IT policy that governs the use of personal mobile devices in the workplace. BYOD policies are becoming increasingly important, with study after study showing the dramatic shift of personal mobile devices into the workplace.

Specifically, BYOD policies state the degree to which personal mobile devices are allowed within the workplace, what can be done with these devices, and how the company will support them.

6. SOCIAL MEDIA POLICY

Social media policies govern employee use of social media both in and out of the workplace. These policies define how a company will manage and monitor the online behavior of it’s employees. They also set forth any company expectations regarding the nature and tone of information being posted.

As a result, social media policies are sometimes perceived as repressive. However, they can actually empower employees by letting them know what can and cannot be posted. Striking a balance between the needs of the company and employees is the key to a successful social media policy.

Email mistakes in particular stand out as significant causes of data breaches. While these mistakes are understandable in many cases, they are still very costly.

MAJOR EXAMPLES OF EMAIL MISTAKES

One notable example of an email mistake that caused a data breach involved the Goldman Sachs investment management firm. In June 2014, a Goldman Sachs contractor accidentally sent a message to a gmail.com email address instead of the corresponding gs.com email address. The latter email address is connected to the company’s in-house email network.

The email contained a confidential document, and the mistake sent Goldman Sachs scrambling for a solution. To prevent the gmail.com recipient from opening the message, Goldman Sachs took Google to the New York State Supreme Court. In its petition, the investment management firm said that the message contained “highly confidential brokerage account information” and asked Google to help it prevent a “needless and massive” data breach.

The case was unprecedented, in that Goldman Sachs argued that email senders should have the right to “unsend” an email if it was sent by mistake. In the end, however, the court did not have to rule on the case, since Google voluntarily blocked the recipient’s access to the email.

Another noteworthy email mistake occurred in April 2014. An employee at the risk advisor and insurance brokerage firm Willis North America accidentally sent a spreadsheet to a group of employees enrolled in the company medical plan’s Healthy Rewards Program. The spreadsheet contained confidential information, including employees’ names, email addresses, birthdates, Social Security numbers, employee ID numbers, office locations, and the details of their medical insurance plans.

Willis North America agreed to pay for 2 years of identity theft protection for the 4,830 people affected by the breach. Although the leaked information did not include details about the victims’ health conditions or the health information of their dependents, Willis North America was still cited for violating the US Health Insurance Portability and Accountability Act (HIPAA).

A similar incident occurred in September 2013, when a Cisco employee accidentally sent an email to a “sept_training1” mailing list. The list included thousands of other Cisco workers. A large number of these workers replied to the email by asking to be removed from the list, and many of them accidentally clicked “Reply All” when responding to the message. This resulted in millions of unwanted email messages taking up space on Cisco’s network. The mistake severely damaged the employees’ productivity, and cost the company hundreds of thousands of dollars.

THE COSTS OF EMAIL MISTAKES

According to the Ponemon Institute, data breaches caused by careless human error cost companies on average $117 per compromised record. If an email mistake affected thousands of people, as was the case for Willis North America, then it could result in sizable losses. Several issues can cause these high costs.

As the Cisco case showed, losses in productivity can cost a company a significant amount of time and money. Another cost stems from paying for identity theft protection for the victims. Additionally, if the email mistake led to a data breach, then the company could find itself facing lawsuits or punitive fines. Data breaches like these could also reveal sensitive company information to the general public.

Email mistakes, especially those that cause data breaches, can also tarnish a company’s reputation, which can lead to lost business opportunities. As one example, Goldman Sachs faced substantial damage to its reputation after its email-related data breach in 2014.

AVOIDING CARELESS MISTAKES

To prevent any mistakes, create clear-cut policies and procedures about sending emails, especially those with sensitive information. You’ll also need to educate your staff members about the problems caused by carelessly sending emails. Employees are more likely to think twice about sending a message when they know just how costly a mistake can be.

By the same token, you should develop a workplace environment in which employees feel comfortable talking about their IT concerns. By making your staff members feel comfortable about discussing these issues, you can improve the odds that one of them will ask a question that could avert a mistake.

Data loss prevention (DLP) software can also help in this regard. This software can stop employees from sending confidential information by accident. Look to your IT staff or service provider for help when searching for a DLP solution that matches your individual needs.

Here are three things you can do to protect your business before the cloud goes down.

1. Make sure employees have software options that are not cloud-based. This way, they can perform essential functions even if the cloud is down. For example, back up files to a local networked drive or jot down notes in a traditional ledger. These options aren’t always possible for complex services. Yet, local backups are often enough for many companies to survive short-term cloud outages.

2. Have a fallback or secondary cloud that can take over if the primary fails. If your cloud services handle mission-critical processes or information that can’t be locally backed up, this option is essential.

3. Train employees on disaster mitigation plans. Keep any guides and training materials related to the process you now host in the cloud that predate the move to a cloud solution.

While cloud service providers have made our lives easier, risks remain. The biggest risk is that businesses may rely too heavily on the cloud and believe it replaces, rather than supplements, existing systems. However, with the common sense methods above, a cloud outage will not be any worse for your business than a power outage. In fact, it could be far less worse: at least the coffee machine still works without the cloud.

Modern technological developments have made it possible even for mid-range and small-scale businesses to implement such solutions. Today, a document management system (DMS) is essential for every business that wants to increase its efficiency and productivity. Let us look at some of the benefits you will reap if you decide to use a document management system.

DIRECT BENEFITS

No storage issues: In today’s world, every square-foot of space counts. So you would not want file cabinets taking up the precious space in your office. However, as your paper work builds up, you will require more space for these cabinets. This can troublesome for any business that wants to grow. The perfect answer for this problem is a document management system. With a DMS, you can store all your documents in a disk no larger than a few square inches.

Easier handling: Searching through a huge pile of files and paper can be extremely annoying at times. What is more problematic is that if a particular file or paper is being used, someone else who requires it cannot access it. A DMS makes such a task extremely simple. You can access any document you want to without even leaving your workstation. In addition, the same file can be viewed by multiple people without disrupting your work.

Better search options: Using a DMS, you can greatly reduce the time it takes for searching documents. A good DMS allows you to search for electronic documents based on the text inside them, something that is not possible with your paper-based documents. It also allows you to sort the documents under various categories, something that would require you to make multiple copies when dealing with paper.

Sharing is easy: When dealing with paper documents and microfilms, sharing can be quite a tedious task. With a DMS, you can simply share copies of the electronic documents with clients or colleagues through emails or a network. This saves a lot of money, which would otherwise have been spent on copying and postage. You should also remember that sharing takes place instantly through DMS, which is not the case when you send a document through postal services.

Reduced security concerns: A DMS offers greater control over your documents. It allows you to customize settings so that only selected people can view certain files. Traditional file cabinets, however, provide the same level of security for all the documents stored within them. Also, a DMS allows you to track the people who have viewed and changed a file. It also gives you details about the date and time when the changes were made.

Disaster management and lost files: Hard copies are prone to damage because of fire, floods and other natural disasters. DMS is a great way to secure the data against such natural calamities, as it allows you to backup your data easily.

INDIRECT BENEFITS

Apart from those listed above, there are several other benefits of using a DMS. Firstly, the return on investment (ROI) is great. The software and the data storage options might seem a bit expensive in the beginning, but you can see the financial benefits of using a DMS in less than a year.

Switching to a computerized system makes it a lot easier for you to distribute information to customers and also reduces your response time significantly. In today’s competitive business environment, using a DMS is essential if you want to stay ahead of the competition.

For a few years after the release of an operating system, Microsoft provides users with updates and extensive customer support options. This stage of the operating system’s lifecycle is known as the mainstream support period. After the mainstream support period, the operating system enters an extended support period. At this point, Microsoft only offers extended customer support and key security patches. As a general rule, both the mainstream support and extended support periods each last five years, although Microsoft will sometimes extend them.

After the extended support period, Microsoft stops providing security updates for the operating system. These updates are crucial for cyber security since they patch security holes. Customers who are still using a Microsoft product after the end of support often find themselves in a difficult dilemma. They must find an alternative to the product or risk cyber security breaches.

LEARNING FROM THE 2014 MICROSOFT XP CRISIS

As of July 2014, an estimated 24 million servers worldwide were using Windows Server 2003. Unless action is taken, these servers will be vulnerable to cyber attacks when support for the operating system ends.

A similar situation occurred before the end of support for Windows XP. Businesses across the world scrambled to keep their systems safe before the deadline. Many rushed to find an alternative operating system. Others entered into expensive custom service agreements with Microsoft. Custom service agreements can cost hundreds of thousands of dollars, and are little more than stopgap solutions as businesses eventually must upgrade.

The end of support for Windows XP also presented problems in terms of hardware and software. With regards to hardware, Windows XP drivers were unlikely to be available again. New hardware would either not function, or function in a very limited way using old drivers. Moving forward, software would also fail to support Windows XP, and even worse, old software could become an entry point for malware.

The best course of action in these situations is to find an alternative operating system, preferably well before the deadline. This process, of moving from one operating system to another, is called migration.

MIGRATION

Migration is a multi-step procedure that can take several months to complete. According to the Microsoft Migration Planning Process, the main phases include planning, preparing, coexisting, and finally, migrating. Each of these phases contains numerous steps.

During migration, a company must select an alternative to their existing technology. Newer server operating systems like Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, and Windows Server 2012 R2 are viable alternatives to Windows Server 2003. Shifting services into the cloud is another option, especially for companies looking to move away from physical servers.

Choosing the right approach to migration is tremendously important. After all, this choice will guide a company’s direction for years to come. As such, decision-makers should look to IT professionals for guidance and help.

Businesses that do nothing at the Windows Server 2003 end of support will increase their odds of facing a cyber criminal attack. Nevertheless, there are some measures that can be taken to mitigate the security risks. These include isolating weak points, preventing infiltration, and minimizing the impact of security breaches. While such efforts are not as effective as migration, they can limit cyber security dangers.

CONCLUSION

The end of support for Windows Server 2003 presents a challenge for many businesses. However, the key to managing this situation is developing a course of action that minimizes both data loss and impact on the business.

Contact an experienced IT service provider to get started as soon as possible.

Whether you find a bit of confusion surrounding the new licensing terms a small hindrance or a deal breaker, you owe it to your company to check out all this suite of services has to offer.

OFFICE 365 OFFERINGS FOR BUSINESS

Office 365 for Business features cloud-based online versions of SharePoint, Lync, and Exchange, as well as the standard Office web applications you’ve come to know like Word, Excel, PowerPoint, and OneNote. Additional applications, such as Access, InfoPath, Active Directory integration and other tools are available, too, depending on which version your subscribe to.

The update also includes a set of new versions of Office for small and midsize businesses and the Office 365 ProPlus package, which offers enterprise users the full versions of the standard Office applications as a service for up to five devices costing $144 per user per year.

The ProPlus package is also included in Microsoft’s Office 365 Enterprise offerings, as well as the new Office 365 Midsize Business package. The Midsize Business version is intended for companies with between ten and 250 employees. This version of Office 365 comes with simplified IT tools for understaffed IT departments in smaller companies. The edition costs $180 per user for an annual subscription.

If your company has only one to ten users, Microsoft now offers a plan for $150 per user per year focusing mostly on email, calendars, video conferencing, and website tools.

As you can see, Microsoft has tried to create an Office 365 to fit organizations of all sizes, and priced its offerings to fit them as well. But, for the small business, Microsoft’s revamped Office 365 plans offer smart value, making their subscription-based service worthy of a second look.

OFFICE 365: WHY THE FIT WITH SMALL BUSINESSES IS JUST RIGHT

Office 365 offers a low upfront cost because small businesses can sign up with a plan that meets their exact requirements for a predictable monthly fee. This option is much more budget-friendly than setting aside funds to purchase new hardware, servers, software licenses, and CALs for the required server OS and Exchange Server — a large upfront investment that could cost a small business thousands of dollars.

The customizable licensing plans also fit perfectly with a BYOD working environment, as they allow employees to install the desktop apps on up to five devices per user.

Finally, Hosted Exchange is a bargain, thanks to Exchange for the cloud. While the service used to cost about $20-$25 per user per month, market pressure for cloud services has forced Microsoft to redesign Exchange for the cloud. Now, companies can get a robust Microsoft-hosted Exchange Online service for as low as $4 per person per month.

As you can see, Office 365 offers a world of applications and services that are becoming more affordable for small businesses with every iteration. Ask your provider how you can customize these services to fit your organization perfectly, and give this powerful suite another look if you are still shopping for an IT solution.